Below is information on installing and activating your KeyShot product(s). Should you have any questions please contact us at license@luxion.com. Support requests may be submitted here.

KeyShot Installation

Use the following links to download KeyShot for any version purchased. If you purchased KeyShot Pro Floating or Enterprise, please see the Floating/Enterprise tab first.
  1. Install KeyShot
    If you haven't done so already, please download the latest version of KeyShot here:

Problems downloading? Download here.

  1. Activate KeyShot
    To activate your product, please follow these steps:
    1. Start KeyShot
    2. If the registration dialogue box does not open, look under the 'KeyShot' menu on macOS, or 'Help' menu on Windows, and click on 'Register a license' and click yes when it asks if you want to upgrade your license
    3. Click Activate your license and click ‘Continue'
    4. Enter your info and click ‘Continue'
    5. Click on Activate your license and click ‘Continue'
    6. Enter your KeyShot serial code and click ‘Continue'
    7. Enter your KeyShotXR code if you have one or leave the field blank and click 'Continue'
KeyShot will be activated automatically. If your internet connection prevents you from communicating with the server, please select 'Save request file', and send to license@luxion.com. A valid license file will be returned to you within 24 hours.

Should you have any questions please contact us at license@luxion.com.

KeyShot Floating - Server Installation

KeyShot Pro Floating and Enterprise licenses will be served from a licensing server. Before you install KeyShot, we'll get your server set up. Please follow the instructions below to request the license file for your license server1.

  1. Download and install Luxion License Server software

Problems downloading? Download here.

  1. Request your license file
    1. Start Luxion License Server
    2. Go to the Request License tab to generate a request message for our licensing team.
    3. Enter your name
    4. Enter your company name
    5. Enter the 20 character serial code that was provided to you in the purchase confirmation email.
    6. Click Copy to clipboard
    7. Create a new email on your email client and paste the clipboard contents.
    8. Send the email to license@luxion.com
Once Luxion Licensing receives your request, your license file will be generated and sent to you within one business day (Mon-Fri).

Note: A 32-core network rendering license is included with every KeyShot Enterprise purchase (that is, 32 cores per floating seat). Once we receive your request, Luxion Licensing will provide you with specific setup instructions.

1 Any computer within your office network may host the KeyShot license file and act as KeyShot's license server. We recommend selecting a Windows desktop.The license server must be powered on and connected to the network at all times.

KeyShotWeb Installation

No additional download is needed if you already have KeyShot installed. Simply select Help from the KeyShot menu and activate your product. Enter the serial code and click 'Continue'. KeyShot will restart and KeyShotWeb will be activated.

If you haven't installed KeyShot, please follow the instructions for:
KeyShot Installation or
KeyShot Floating installation

Installing KeyShotWeb
  1. Start KeyShot
  2. Click the 'KeyShot' menu on macOS, or 'Help' menu on Windows
  3. Select 'Activate KeyShotWeb’
  4. Verify your contact information and click 'Continue'
  5. Input your KeyShotWeb serial code and click 'Continue'
  6. Restart KeyShot and KeyShotWeb will be activated
Should you have any questions please contact us at license@luxion.com.

KeyShot Upgrades

KeyShot upgrades require a valid serial code for previous products in order to be activated. Please follow the following steps to activate your license. To upgrade your product, please follow these steps:

  1. Download and install KeyShot.
  2. Click the 'KeyShot' menu on macOS, or 'Help' menu on Windows
  3. Click 'Register license'
  4. Click 'Activate your license'
  5. Fill out information and click continue
    NOTE: Please make sure you fill out the information according to the end-user
  6. Click 'Activate upgrade license'
  7. Enter upgrade serial code
  8. Enter your old serial code
  9. Enter your KeyShotWeb code if you have one or leave the field blank and click ‘Continue’
KeyShot will be activated automatically. If your internet connection prevents you from communicating with the server, please select 'Save request file', and send to license@luxion.com. A valid license file will be returned to you within 24 hours.

Should you have any questions please contact us at license@luxion.com.

Network Rendering

Below, you will find instructions on how to set up KeyShot Network Rendering1.
  1. Install KeyShot Network Rendering on all computers connected to the network starting with the master. You may download KeyShot Network Rendering from the links shown below.

For more information, please refer to the KeyShot Network Rendering Manual

Please contact support@luxion.com for assistance.

1 These instructions are not applicable to KeyShot Enterprise customers. Instead, please follow instructions under the "Floating/Enterprise" tab.

Maintenance

KeyShot Maintenance subscriptions start immediately and are good for one year from date of purchase. Not on a maintenance? Get premium support and free updates with a KeyShot maintenance plan. Contact sales@luxion.com.